Privacy Policy

Privacy statement

for HEI.ST-Website (

HEI.ST Hebetechnik & Consulting
Erzlager 19
D-49124 Georgsmarienhütte
Erzlager 19
D-49124 Georgsmarienhütte

We at HEI.ST Group take the protection of your personal data very seriously. The following privacy statement provides you with an overview of how we ensure the protection of your personal data, what types of data we collect, as well as the purpose and duration of collecting data. Within the scope of you using this website, we receive technical data as well as compulsory and voluntary data entered by you for the purpose of using our online services. Upon request, we will immediately confirm in writing whether we have personal data related to you or an alias you use stored on our systems, and what personal data we have stored. Please send requests for information and enquiries via e-mail to, or contact us by telephone or in writing. All further address details can be found in the header of this page (or in the Publisher’s details section).
Collection, transfer and use of data

1. Personal data (title, name, address, e-mail address, telephone number, fax number and other personal data) provided by you voluntarily via our website, either within the scope of your registration for the password-protected area or for the purpose of using certain online offers provided by us, will be processed by us for communicating with you and exclusively for the purpose for which you have provided these data. This may include newsletter mailshots.

2. For technical reasons, we collect and store information about the data volume retrieved, pages visited, date and time of the request, access method used, access status of the web server, protocol and browser version used, as well as the current IP address of the user. In addition, we log your visit of our websites and track your navigation behaviour through our website. These data are used in order to enable you to use our online services. In addition, we use these data for statistical purposes and to improve our service. These data are anonymised. The available data do not allow us to identify you as a user.

3. Our websites use so-called cookies in several places. These serve the purpose of making our service offer more user-friendly, effective and secure, and enable us to design customised and demand-oriented offers. These cookies are placed when accessing the website and remain stored upon termination of your visit. As such, we collect and store personal data. You can, however, decide for yourself whether or not you would like cookies to be stored. You can also view our website without cookies being placed by activating the corresponding settings (browser settings) on your computer. However, this may lead to limited functionality and user-friendliness. Please visit the Help menu of your Internet browser for more information on deleting or deactivating cookies, or perform an Internet search on the subject.

We use technical and organisational security measures to protect the personal data you provide from accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. Whenever we collect and process personal data, the information is transmitted in encrypted form in order to prevent any data misuse by third parties. We continuously revisit our security measures in accordance with technological developments.
Storage of data

We store personal data for as long as this is necessary in order to provide a service requested by you or for which you have given your consent, unless otherwise required by law, e.g. in the event of ongoing legal proceedings.
Right of withdrawal

You may withdraw your consent to us using your personal data at any time with future effect, by simply sending an e-mail to .
Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc. (Google). Google Analytics uses so-called cookies, i.e. text files stored on your computer, which enable an analysis of how you use the website. The information about how you use this website generated by the cookie (including your anonymised IP address) is transmitted to a server operated by Google in the USA and stored there. Google will use this information in order to analyse how you use the website, create website activity reports for the website operator and provide additional services related to your website and Internet use. Google may also transfer this information to third parties where required by law or if third parties process these data on behalf of Google. Under no circumstances will Google establish a link between your IP address and other Google data. You can prevent the installation of cookies by adjusting your browser settings; please note, however, that you may not be able to use the full range of functions of this website in this case. By using this website, you declare your consent to Google processing the data collected about you in the manner and for the purpose described above. You may object to the collection and storage of your data with future effect at any time. Please find our contact details for your objection in the Publisher’s details section. Alternatively, you can use the Google Analytics deactivation add-on (, provided it is available for your browser. Please note that this website uses Google Analytics with extended IP anonymisation, i.e. IP addresses are exclusively processed in a shortened form in order to exclude the possibility of establishing a connection with a specific person.

Our website uses social plugins (“plugins”) provided by the social network, operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland (“Facebook”). The plugins are identifiable by a Facebook logo (white letter f on blue background, the word “like” or a thumb up icon) or the notice “Facebook Social Plugin”. For a full list of all social Plugins please see

When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. Thus we have no influence on the data gathered by the plugin and inform you according to our state of knowledge:

The embedded plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the plugins transmits your IP-address to Facebook.

For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy:

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website and delete your cookies. You may also change how Facebook uses your data for commercial purposes within your profile settings:

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